Nikon Scan 'Multiple Tool Palette Bug' Workaround
Symptom: In Windows environment, Tool Palette crashes, multiple tool palettes appear, or tool palette disappears altogether in Nikon Scan 4
Associated with moving the saved image folder, or suspending/resume Windows during batch scanning. One user reported 1,024 tool palettes after remounting a USB 2.0 disk (USB 2.0 disk unsafe removal dialog box had appeared on resume from suspend). Complete reinstall required.
1) Uninstall Nikon Scan
3) START> SEARCH or FIND> "nikon" on Drive C. Delete folders pertaining to Nikon Scan 4. The unzipped folder NS4, if it exists, can remain, as it is needed for re-install.
4) START> RUN> "regedit" & delete software>microsoft>windows>nikon folder
6) Re-install Nikon Scan IV
7) Apply Patch 4.0.2 (or most recent)
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14 JUL 2004